Retail mobile app, UX enhancements (CVS Pharmacy)

Retail mobile app, UX enhancements (CVS Pharmacy)2019-01-26T19:25:31+00:00

Project Description

Made more CVS products & services available via their mobile app

CVS Pharmacy Retail Mobile App Designs

Worked with UX, Business, IT teams and stakeholders at CVS to design key functionalities to improve the mobile experience for millions of CVS mobile users nationwide. Functionalities included In-store experience (beacon), Mobile engagement (alerts, notifications) at the right time, and mobile payments.

Activities

  • Identify user and business needs
  • Intuitive design and rapid prototyping
  • Wireframes and storyboards
  • Final Visual designs
  • Design and Functional specifications as needed

About My Work

I help companies shape, design, and deliver extraordinary end-to-end customer experiences. I look at human behavior from different perspectives to gain insights, envision ideas, and seek the right solutions; solutions that not only fulfill base needs, but also evoke positive, emotional, and memorable responses. while providing a delightful customer experience.

Recent Works