Project Description
DIY Check-in has never been so easy
And, connecting or missing flights is no longer means waiting in long queues
Self service check-in and transfer kiosks
Led the design effort of the first ever self service transfer and check in kiosks for KLM Air France. Used by millions of passengers annually.
Activities
- Observation & research of passenger needs
- Intuitive design and rapid prototyping
- Define machine hardware requirements
- Usability research/testing
- All functional and visual designs
- Design and functional upgrades to service and interface over several years.
Observation & research of passenger needs
Intuitive design and rapid prototyping
Define machine hardware requirements
Usability research/testing
All functional and visual designs
Design and functional upgrades to service and interface over several years.
