Project Description
Insights into customers and the competition
Legrand Customer Research
Conducted user interviews to identify strengths and weaknesses in the B2B customer experience. Also, assessed and benchmarked the legrand sites and applications to identify areas of improvement.
Activities
- Observation & research of passenger needs
- Intuitive design and rapid prototyping
- Define machine hardware requirements
- Usability research/testing
- All functional and visual designs
- Design and functional upgrades to service and interface over several years.
Observation & research of passenger needs
Intuitive design and rapid prototyping
Define machine hardware requirements
Usability research/testing
All functional and visual designs
Design and functional upgrades to service and interface over several years.
